PS01-Emergency Call-Taking and Dispatch

Status

Existing

Description

This service package provides basic public safety call–taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Centers supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Center and an Emergency Vehicle supports dispatch and provision of information to responding personnel. This service package also provides information to support dynamic routing of emergency vehicles. Traffic information, road conditions, and weather advisories are provided to enhance emergency vehicle routing. The Emergency Management Center provides routing information based on real–time conditions and has the option to request an ingress/egress route from the Traffic Management Center.

Diagram

PS01-Emergency Call-Taking and Dispatch

Includes Elements

TxDPS Communications Service
Independent School District Dispatch
Other Texas District TMCs
Municipal or County Emergency Vehicles
County EOCs
State Operations Center (SOC)
Private Tow/Wrecker Dispatch
RGCOG Public Safety Dispatch and PSAP
Municipal Public Safety Dispatch
Sun Metro Transit Fixed Route Dispatch
City of El Paso Traffic Management Center
City of El Paso Fire and FMS Vehicles
City of El Paso Police Vehicles
El Paso Regional Communications Center
El Paso County Transit Dispatch
Private Ambulance Dispatch
Private Ambulance Vehicle
TransVista
Fort Bliss Operations Center
New Mexico State Police Dispatch
City of El Paso EOC
US BCBP Customs Sector Communications
US BCBP Border Patrol Communications Center
US BCBP Border Patrol Stations
US BCBP CASC
Independent School District Police Dispatch
Regional University/College Police
Sun Metro Paratransit Dispatch
US BCBP Bridge Operations Office
MVRDA Communications Center