Sun Metro Paratransit Dispatch

Status

Existing

Description

Dispatch function for Sun Metro Paratransit or demand–response transit operations (LIFT).

Stakeholders

Stakeholder Role Role Status
Sun Metro Transit Owns Existing

Physical Objects

Transit Management Center
Emergency Management Center

Functional Objects

Functional Object Description User Defined
Transit Center Data Collection 'Transit Center Data Collection' collects and stores transit information that is collected in the course of transit operations performed by the Transit Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region. False
Transit Center Environmental Monitoring 'Transit Center Environmental Monitoring' assimilates current and forecast road conditions and surface weather information from a variety of sources, including both weather service providers and vehicle probes. The collected environmental information is monitored and used to support transit operations. False
Transit Center Information Services 'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on–board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users. False
Transit Center Multi–Modal Coordination 'Transit Center Multi–Modal Coordination' supports transit service coordination between transit properties and coordinates with other surface and air transportation modes. As part of service coordination, it shares schedule and trip information, as well as transit transfer cluster (a collection of stop points, stations, or terminals where transfers can be made conveniently) and transfer point information between Multimodal Transportation Service Providers, Transit Agencies, and ISPs. An interface to Traffic Management also supports demand management strategies. False
Transit Center Operator Assignment 'Transit Center Operator Assignment' automates and supports the assignment of transit vehicle operators to runs. It assigns operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences and qualifications, and automatically tracking and validating the number of work hours performed by each individual operator. It also provides an exception handling process for the operator assignment function to generate supplemental operator assignments when required by changes during the operating day. False
Transit Center Paratransit Operations 'Transit Center Paratransit Operations' manages demand responsive transit services, including paratransit services. It supports planning and scheduling of these services, allowing paratransit and other demand response transit services to plan efficient routes and better estimate arrival times. It also supports automated dispatch of paratransit vehicles and tracks passenger pick–ups and drop–offs. Customer service operator systems are updated with the most current schedule information. False
Transit Center Security 'Transit Center Security' monitors transit vehicle operator or traveler activated alarms received from on–board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. It also includes the capability to alert operators and police to potential incidents identified by these security features. False
Transit Center Vehicle Assignment 'Transit Center Vehicle Assignment' assigns individual transit vehicles to vehicle blocks and downloads this information to the transit vehicle. It also provides an exception handling process for the vehicle assignment function to generate new, supplemental vehicle assignments when required by changes during the operating day. It provides an inventory management function for the transit facility which stores functional attributes about each of the vehicles owned by the transit operator. These attributes permit the planning and assignment functions to match vehicles with routes based on suitability for the types of service required by the particular routes. False
Transit Center Vehicle Tracking 'Transit Center Vehicle Tracking' monitors transit vehicle location. The location information is collected via a data communication link between the transit vehicles and the transit center. The location information is presented to the transit operator on a digitized map of the transit service area. The location data may be used to determine real time schedule adherence and update the transit system's schedule in real–time. The real–time schedule information is disseminated to other information providers, which furnish the information to travelers. False

Interfaces To

(View Context Diagram)

AMTRAK Passenger Terminal
City of El Paso Maintenance Dispatch
City of El Paso Traffic Management Center
El Paso County Transit Dispatch
El Paso International Airport
El Paso Regional Communications Center
Local Print and Broadcast Media
National Weather Service
Private Sector Traveler Information Services
Regional Transit Data Hub
Regional Traveler Information System
SCRTD Transit Dispatch
Sun Metro LIFT Vehicles
Sun Metro Public Transportation Database
Sun Metro Support Vehicles
Sun Metro Transit Fixed Route Dispatch
Sun Metro Transit Web Site
TransVista
TxDOT DriveTexas Website
UTEP Weather Systems