Description

'Emergency Call–Taking' supports the emergency call–taker, collecting available information about the caller and the reported emergency, and forwarding this information to other objects that formulate and manage the emergency response. It receives 9–1–1, 7–digit local access, and motorist call–box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.

Included In

TxDPS Communications Service
County EOCs
State Operations Center (SOC)
RGCOG Public Safety Dispatch and PSAP
Municipal Public Safety Dispatch
City of El Paso Traffic Management Center
El Paso Regional Communications Center
New Mexico State Police Dispatch
City of El Paso EOC
US BCBP Border Patrol Communications Center
US BCBP Border Patrol Stations
Independent School District Police Dispatch
Regional University/College Police
US BCBP Bridge Operations Office